Support

Resources

The latest release of Monarch is v10.01.

Join the Monarch User’s Forum today and you can share information with, ask questions and learn from Monarch wizards - details are at:

http://datawatch.com/cgi-bin/ultimatebb.cgi?ubb=get_topic&f=1&t=000529

Technical Support

Datawatch Europe provide free technical support for all users. Please note that support is provided in English only, during UK working hours. For support, please contact:

Datawatch Europe Technical Support
Email: support@datawatch-europe.com
Tel: +44 (0) 1962 835 001

Installation

Installing Monarch is usually straightforward, but for customers with network versions of Monarch some advice is available here.

Upgrades

Customers running older versions of Monarch are entitled to either free or reduced cost upgrade paths to the latest version. Please contact us or our partners for information.

Maintenance

Customers with more than 10 users of Monarch are entitled to join our Volume Licence Agreement and Maintenance Programme. For details, please contact us.